Refund policy

Returns Are Accepted If:

• The package is sealed, unopened, and in its original packaging.
• It’s returned within 30 days of delivery 
• You use Track & Trace for your return shipment, as we cannot refund lost parcels.
• The package includes your name and order number to ensure smooth processing.
• The return is sent to the correct address to guarantee a hassle-free refund.

What’s Not Eligible for Refund:

• Opened or used packages.
  
• Packages returned in poor condition due to improper packaging, making them unusable.
• Return shipping costs are non-refundable.

How to Return Your Order:

1. Double-check that your order is eligible for return by reviewing our return guidelines.
2. Reach out to customer service at liftedglowuk@gmail.com
3. Our team will assess your return request, and once approved, you can return your order.

If you have any questions or need further assistance, feel free to contact us at liftedglowuk@gmail.com

We’re here to make sure you have an exceptional experience!